Return Policy

We want you to love your Refresh Decoration lamp. If you're not satisfied for any reason, we offer a straightforward 30-day return policy.

30-Day Money-Back Guarantee

You have 30 days from the date of delivery to request a return for a full refund of the purchase price. Items must be in their original condition and packaging.

How to Initiate a Return

1. Email us at support@refreshtechnologies.zendesk.com with your order number and reason for return.
2. We'll confirm eligibility and provide return instructions.
3. Ship the item back to our return center (customer pays return shipping).
4. Once received and inspected, your refund will be processed within 5-7 business days.

Return Address

Refresh Decoration Returns
514 Wounded Knee Circle
Peachtree City, GA 30269
United States

Damaged or Defective Items

If your lamp arrives damaged or defective, contact us within 7 days of delivery with a photo of the damage. We'll ship a replacement at no cost to you — no return needed.

Exchanges

We do not offer direct exchanges. To get a different color or model, return the original item for a refund and place a new order.

Questions?

Email support@refreshtechnologies.zendesk.com